Mix and Match
Refund policy
Effective Date: November 9, 2026
100% satisfaction guarantee
If you're not satisfied with the quality or taste of your soda, we'll give you either a store credit or a full refund of the amount you paid. We honor this guarantee once per person, per address, or per business in a calendar year.
Damaged orders
If your order arrives damaged, please include a photo of the damaged product with your refund request.
How to request a refund or credit
Email returns@alamedasoda.com within 7 days of delivery.
No returns needed
You don't need to send anything back, and there are no return shipping costs or restocking fees. We just ask that you recycle the cans.
Refund timing
If your refund is approved, it will be credited to your original form of payment within 7–10 business days of the date we process it.
Shipping and subscriptions
For shipping, delivery and tracking questions, see our Shipping Policy. For how subscriptions renew and how to cancel, see our Subscription Cancellation Policy.
Changes to this policy
We may update this policy at any time, and we may decline refund or exchange requests at our discretion.
Contact
Alameda Point Beverage Group, Inc. dba Alameda Soda Co, 1951 Monarch St #200, Alameda, CA 94501 · hello@alamedasoda.com · (510) 564-2700

